Get instant updates: New Status Module

Friday, March 02, 2007 at 1:15 PM

By Naureen Kabir, Google Base Support

We want to give providers relevant information as quickly as possible, and our latest development on this front is an update we've made to the Google Base Help Center. Earlier this week, we launched a status module designed to alert providers about any known issues as soon as we're aware of them. When visiting the Help Center, you'll find a red box located on the lower right-hand side containing up-to-date information about any major issues Google Base is experiencing, such as bulk upload processing or FTP problems. The status module will also let you know about any planned outages, such as when we're doing maintenance, and when things are back to normal again.

Don't be concerned if you don't see the status module; that means we're not having any system-wide problems. It only appears when we have a specific update to relay. So if you're using Google Base and something seems awry, be sure to check out the Help Center for status updates so that you're informed about any ongoing issues.